Cancelation Policy

Cancellation Policy

CANCELLATION OF PRIVATE TOURS BY CUSTOMER
Cancellation of booked tours is possible in advance. All cancellation requests must be submitted in writing to our office mail at ljubljanafreetour@gmail.com. No other form of cancellation shall be accepted by our office. The time of cancellation shall be regarded as the time on which such email is received in our email account.
  • In case of cancellation less than 72 hours prior to departure or no-show – No refund shall be returned.
  • In case of cancellation 4-10 days prior to tour date – a cancellation fee of 50% of total price shall apply.
  • In case of cancellation 11-21 days prior to tour date - a cancellation fee of 30% of total price shall apply.
  • In case of cancellation 22+ days prior to tour - Minimum cancellation fee of 10% of total price shall be charged.