CANCELLATION OF PRIVATE TOURS BY CUSTOMERCancellation of booked tours is possible in advance. All cancellation requests must be submitted in writing to our office mail at firstname.lastname@example.org. No other form of cancellation shall be accepted by our office. The time of cancellation shall be regarded as the time on which such email is received in our email account.
- In case of cancellation less than 72 hours prior to departure or no-show – No refund shall be returned.
- In case of cancellation 4-10 days prior to tour date – a cancellation fee of 50% of total price shall apply.
- In case of cancellation 11-21 days prior to tour date - a cancellation fee of 30% of total price shall apply.
- In case of cancellation 22+ days prior to tour - Minimum cancellation fee of 10% of total price shall be charged.